Find the Answers to Frequently Asked Questions:
What are your delivery charges?
Is there delivery to Canada?
Do you have financing plans?
What is your return policy?
Can I custom order?
Do you remove old mattresses?
How long will you store furniture?
Do you offer a warranty?
What are your delivery charges?
To qualify for FREE Delivery (done with other deliveries) you must meet one of the following requirements:
a. Live within the city limits of Sault Ste. Marie, Michigan ("the city").
b. Make a purchase of $299 or more and live within a 15 mile radius of Sault Ste. Marie, MI.
c. Spend $799 or more and live within a 40 mile radius of the city.
Immediate delivery within a 40 mile radius of the city is $30. If you spend $999 or more and live within a 40 - 70 mile radius of the city, the delivery fee is $50. See us for delivery fees beyond 70 miles of the city.
Delivery to Drummond Island is $50 plus the ferry charge and delivery to Sugar Island is $35 plus the ferry charge.
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Is there delivery to Canada?
Yes. The fee is $30 - $45 (USD), depending on how many people it takes to deliver your merchandise. There is no duty on furniture, and no State of Michigan Sales Tax. Canadian customers meet us at Canadian Customs and pay the Canadian Taxes on the purchase. We then take it right to the customer's house and set it up.
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Do you have financing plans?
Yes, we offer an in-store credit card on approved credit and we also offer layaway.
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What is your return policy?
There are no refunds on custom orders, layaway, or "as is" items. Something purchased off the floor must be returned within a week for in-store credit.
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Can I custom order?
Yes. You can easily choose the fabric and the design style on most of our items.
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Do you remove old mattresses?
We charge $10 to remove your old mattress.
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How long will you store furniture?
As long as you need us to.
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Do you offer a warranty?
All products come with a warranty; they vary depending on the manufacturer.
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